Win and Keep More Clients

We Map and Map and Maximise Your Customer Journey using our very own Doo Method™.  We create the strategy, the plan and the systems linking marketing to the customer experience, so it’s done right.

Marketing for the B2B sector

We'll help you optimise your customer journey, build processes that generate leads and retain more business.

Here at Doo, we like to doo marketing a little bit differently. By focusing on the whole customer journey, we ensure your growth and new business drives are supported by delivering an amazing customer experience.

Using The Doo Method™ we help you create solid, dependable, repeatable processes designed to impress at every interaction – from raising awareness, to creating advocates, which in turn leads to more business.

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What We Doo 

What We Doo 

What We Doo 

What We Doo 

What We Doo 

The Doo Method™
Explained

Our 6 step Doo Method™ is at the heart of everything we doo. A unique approach where we focus on the entire customer journey, going full circle from raising awareness to creating true advocates.

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The Doo Method™
Taster Workshop

A great way to sample what we doo. We’ll map out your customer journey over six steps, helping to pick up easy wins and fill the gaps in your service delivery. You’ll leave armed with actions and buzzing with ideas.

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The Doo Method™
Full Programme

This is where we really get to work, creating a 6-12 month marketing strategy and plan based around your 6 step customer journey. We can either doo it with you, by coaching you through the process, or we can do it for you, providing a full implementation service.

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Working with Marianne at Doo Marketing has transformed how we doo business! The approach Doo has is refreshingly different, as a customer journey expert this really turns marketing on its head in a positive way! Mapping our customer journey has made our marketing programme an experience the whole team are involved with and therefore buy into when it comes to delivery. We don’t waste money on marketing that doesn’t add value to our customer experience and we have laser focus on who we do want to be talking to help grow our business. Marianne and Doo Marketing are now firmly part of our team here at Quest as we recognise the importance of effective internal and external marketing to help deliver the goals we have within the business and to help us stand out in the crowd.

Sarah BirkenshawQuest Consulting Services

Marketing isn’t just about winning customers, it’s also about not losing customers.

After using the Doo Method™ for 10 years, we came to this lightbulb moment. Every client we work with wants to attract new business, but without a rock solid customer journey in place, it can be like filling a bucket with holes in. Don’t front load all your marketing spend without having the proper systems in place to look after clients once you’ve won them, even if they’ve been with you for years.

Our unique method flips how you approach your customer experience, putting emphasis on onboarding, ongoing account management and plenty of extra special ideas and tips to keep your clients happy and helping to create raving fans that tell everyone how awesome you are.

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Download our free guide '22 ways to onboard new clients'

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