Customer
Journeys.
Done Right.

Here at Doo, we like to doo marketing a little bit differently. By focusing on the whole customer experience, we ensure your growth and new business drives are supported by amazing customer service. 

Using The Doo Method™ we help you create solid, dependable, repeatable processes designed to wow everyone who walks through the door.

Customer
Journeys.
Done Right.

Here at Doo, we like to doo marketing a little bit differently. By focusing on the whole customer experience, we ensure your growth and new business drives are supported by amazing customer service. 

Using The Doo Method™ we help you create solid, dependable, repeatable processes designed to wow everyone who walks through the door.

The Takeaway

If you’re not sure where to start with your marketing, or you don’t know where to invest for the biggest return, then our takeaway is the perfect thing for you to doo. Our lively, interactive session will flip your approach to marketing, helping you look at your whole customer journey like never before. Using our 6 step Doo Method™ we’ll shake things up, spot areas for improvement, show gaps in service and create an immediate plan of action that you can start right away. Every session brings more than a few lightbulb moments. It’s how we doo things!

The Plan

After the takeaway has whet your appetite, you can jump straight into our Marketing Action Plan. This is a much deeper dive into your business over a number of sessions, with a full and comprehensive marketing plan delivered at the end. You’ll have complete clarity over what to doo, where you’re going, what makes you unique, how you can stand out and a whole load of actions you can crack on with. When you doo this right it’ll knock your socks off.

The Delivery

Once you have your plan, we’ve got the Doo team on hand to doo all work for you. Hand over the heavy lifting to us, and you can get on with reaping the rewards of a better customer journey. We’ll put systems in place, help manage all the supplier relationships and track everything to make sure we’re on plan. While we’re dooing this we’ll constantly tweak and enhance your customer touchpoints, helping attract, convert and keep the customers you really want to work with. It ain’t what you doo, it’s the way that you doo it!

Marketing isn’t just about winning customers, it’s also about not losing customers.

After using the Doo Method™ for 10 years, we came to this lightbulb moment. Every client we work with wants to attract new customers, but without a rock solid customer journey in place, it can be like filling a bucket with holes in. Don’t front load all your marketing spend without having the proper systems in place to look after customers once you’ve won them, even if they’ve been with you for years.

Our unique method flips how you approach your customer experience, putting emphasis on onboarding, ongoing account management and plenty of extra special ideas and tips to keep your customers happy and helping to create raving fans that tell everyone how awesome you are. 

Ready to doo this? Get in touch to find out more.

Call Marianne on 0113 869 0107 or email [email protected]